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Jyotiraditya Scindia To Examine Airlines Charging Customers For Boarding Passes

Several airlines in India charge passengers a certain fee for issuing boarding passes at check-in counters at present.

Jyotiraditya Scindia To Examine Airlines Charging Customers For Boarding Passes
File photo of Aviation Minister Jyotiraditya Scindia.

Aviation Minister Jyotiraditya Scindia on Friday said he is examining the matter of airlines charging passengers a fee for issuing boarding passes at check-in counters inside the terminals.

A passenger named Neeti Shikha said on Twitter: "New rule of SpiceJet. If you wish to get a boarding card at the check in counter, you need to pay extra. This is like telling a customer in a restaurant that if you want eat in a plate, you will be charged. Wonder what's consumer forum doing!"

Journalist Madhavan Narayanan called this practice of airlines as "ridiculous". 

In response, Scindia said: "Agreed, will examine this asap!"

Currently, many airlines in India charge passengers a certain fee for issuing boarding passes at check-in counters. This practice was vigorously implemented by the airlines with the onset of pandemic when the government had made it mandatory for passengers to do web check-in. (With PTI inputs)
 

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