The Central Consumer Protection Authority (CCPA) has issued a clear advisory to hotels and restaurants. They have been asked not to add extra charges like “LPG charges,” “gas surcharge,” or “fuel cost recovery” to customer bills without justification.
According to the authority, these kinds of add-ons can be treated as unfair trade practices under the Consumer Protection Act, 2019. The expectation is that menu prices should already factor in all operational costs. Only applicable taxes should be charged separately.