10 Best Remote Chat Support Jobs You Can Do from Home in 2023

The pandemic-era trend of remote jobs is now a permanent fixture in most industries.

According to a recent survey by Flex Jobs, 97% of new-age professionals prefer working from home, either part-time or full-time.

Several small, medium, and large-sized businesses across the world have modified their recruitment strategies based on this trend.

Many of these firms are now offering remote chat support jobs.

Top 3 Live Work From Home Chat Jobs At a Glance

Best for Live Chat Support Jobs: Social Sale Rep
Best for Simple Writing Jobs: Paid Online Writing Jobs
Best for Online Social Media Jobs: Paying Social Media Jobs

What Are remote chat support jobs?

Every business wants to offer exceptional customer service. To do so, they need to offer top-quality customer support.

That means answering customer inquiries, receiving customer calls, and making outbound phone calls, on a 24/7 basis. Of course, most small and medium-sized firms do not have the workforce needed to handle so many customer interactions.

To boost their customer retention efforts and serve the pressing needs of their existing customers, these firms offer chat support jobs. Chat support professionals’ main duties are offering customer support and answering all sales-related customer inquiries that come in through a company's business website.

Thanks to technological advances, chat support jobs can now be performed remotely. Remote chat support jobs are jobs that you can perform from home. Like most remote jobs, these jobs are available on both full and part-time basis. The main tasks that come with remote chat support jobs include:

Answering live chat support requests on company websites, apps, or social media accounts.

Answering incoming client calls
Making outbound phone calls (e.g., sales calls)
Respond to customer inquiries
Providing assistance to customers via phone calls or emails
Documenting all support requests
Serving as a connection between the customer support team and management

Professionals who can perform these tasks can easily qualify for full or part-time remote chat support jobs, regardless of their qualifications or location.
If you think you fit the bill, here are 13 amazing remote chat support job platforms for you to explore in 2023:

All of these platforms are actively hiring in 2023. They’re full of clients who regularly receive and approve hundreds of applications from across the world.

Let’s explore these remote chat support jobs in great detail to determine what’s best for your career goals:

1) Best for Live Chat Support Jobs: Social Sale Rep

First on the list is Social Sales Rep: a high-paying platform for remote workers who specialize in providing customer support, sales, and marketing services via digital and social media channels.

What is It?

Social Sales Rep ranks #1 on this list because the platform is full of part-time, low-commitment remote job opportunities for new-age workers.

The site is focused heavily on social media-related jobs.

Several self-trained social media experts use this site to earn extra money, receive training from other experts, and for exposure to thousands of potential employers.

Is it Legit?

Yes. Social Sales Rep has a 10+ year track record of providing remote jobs to workers from all across the world. Official Social Sales Rep members also get to access the site’s comprehensive guides on how to make money online, how to apply for remote jobs, and more.

How to Apply?

Whether you’re in NY, TX, VA, or even Australia: you can apply for remote jobs on Social Sales Rep via the official website. Here’s how:

Register on the Social Sale Rep page (as a remote worker)
Choose the products you’ll feel comfortable promoting on social media
Complete the basic training on the platform
Access the Job Database, narrow down job searches, and apply for beginner-level work
Work your way up to the “expert” level to secure higher-paying social media promotion jobs or chat support jobs on Social Sales Rep!

Expected Income
Roughly $25 to $35 per hour.

Pros

High commissions
Access to live chat support jobs
Efficient worker management system

Cons

Users need to undergo training to apply for quality jobs

Final Verdict
Reliable, trustworthy, and full of opportunities for young pros who wish to pursue careers in marketing, social media, and sales.
Social Sale Rep is a great place for you to kickstart your part-time remote job journey.

2) Best for Simple Writing Jobs: Paid Online Writing Jobs

If you’re interested in high-paying writing gigs, Paid Online Writing Jobs is the perfect website to use.

What is It?
A website where remote workers can find job listings, mainly for writing gigs.

Is it Legit?
Yes.

How to Apply?

Create a free account, browse through different job listings, apply for gigs, and wait to be contacted by hiring managers!

Expected Income
Anywhere between $10 to $20 per hour

Pros
Access to an extensive number of writing jobs
The site is full of gig-based, part-time job offerings (ideal for freelancers)

Cons
Some of the jobs on the site are low-paying, compared to other writing job sites

Final Verdict
If you can write on a variety of topics, be it national security or civil engineering, Paid Online Writing Jobs is the perfect site for you!

3) Best for Online Social Media Jobs: Paying Social Media Jobs

Interested in building a social media management career from home?
Then Paying Social Media Jobs is the right online platform for you.

What is It?

As the name suggests, Paying Social Media Jobs is an online platform where you can find high-paying remote social media jobs.
You can also receive professional training on how to promote brands and drive sales via Facebook, Instagram, TikTok, Twitter, and other social media sites.

Is it Legit?

Yes. Although Paying Social Media Jobs is less than two years old, many big companies use the platform to advertise full-time and part-time social media jobs.

How to Apply?

Register on the website
Answer questions regarding the type of remote job you need, your favorite social media site, etc.Create an account
Pay a small fee to start training (approx. $17)
Complete training to start receiving high-paying job opportunities

Expected Income
Up to $35 per hour

Pros

Get access to full or part-time social media management jobs from top companies
60-day satisfaction guarantee
No recurring fees
Complete training

Cons

Not everyone can afford the training

Final Verdict

Anyone with social media managing skills can get a job on PaidSocialMediaJobs.

The site has a reliable client base and the compulsory training features essential info all social media managers should know about.

4) Best for Writing Reviews of Apps: Writeappreviews

Love using new apps? Review them remotely and earn money on Writeappreviews!

What is It?
Writeappreviews is a high-quality remote job site that features remote job postings from different app makers and tech brands.
Review their apps, submit your articles, and earn good money for your work – all from the comfort of your home!

Is it Legit?
Yes.

How to Apply?

Register on the site
Complete your training
Create your own app-review website (you will learn how to do that in the training)
Sign up with affiliate marketplaces like Click Bank or JVZoo
Test and review different mobile applications featured on the Write App Reviews database
Post your reviews on your website
Earn money through commissions, banner ads, downloads, email signups, etc.

Expected Income

$5 to $20 per review (500-word articles)

Pros

Ideal for tech enthusiasts
Good platform for building long-term income sources
60-day money-back guarantee on the $27 training program

Cons

Complicated sign-up process
Training programs are expensive

Final Rating

If reviewing apps and tech products is your passion, Writeappreviews is a good place for you to monetize this hobby.

5) Best for Different Types of Job Opportunities: Outplex

Outplex offers customer service, technical support, sales support, marketing support, back office support, and digital messaging services to a variety of brands.
Hence, the platform is always looking for remote customer service pros.

What is It?

It is an LLC based in Fort Lauderdale, FL that serves as a customer contact center for many renowned brands such as American Express, Verizon, Sears, General Electric, and more.

Is it Legit?
As legit as it gets!

How to Apply?

You don’t need to reside in FL to work for Outplex. Just browse through the Outplex “Careers ” page and look for remote vacancies that suit your needs. Register your application on the site.

Expected Income

$12 to $13 per hour for basic customer service jobs.
$17 to $23 per hour for advanced remote chat support jobs.

Pros

Applicants have the ability to browse through hundreds of high-quality job offerings
Opportunity to work and collaborate with exceptional customer service pros

Cons

Hard to qualify as the competition on the site is very tight (applicants must pass strict screening tests)

Final Verdict

Outplex is a famous and legitimate platform where you can find full/part-time opportunities, paid training, and access to a long list of highly-rated companies.

6) Best for Live Chat Support Assistant Jobs: LiveWorld

LiveWorld currently manages over 350 social media properties. Hence, chat support pros are always in high demand on this site!

What is It?
LiveWorld is a digital and social marketing agency. It has a wide range of clients, including several members of the ‘Fortune 500’ list. These companies rely on LiveWorld for social media and chat support services.

Is it Legit?
Yes.

How to Apply?
LiveWorld is currently in search of social media experts with 2-3 years of experience in the field. If you have these skills, register your application on the website.

Expected Income

$26 per hour for Social Media Moderators
Up to $50 per hour for Content Moderator
$8-$15 per hour for part-time, freelance chat support jobs

Pros

Access to high-paying remote jobs
Many live chat jobs require no specific diplomas/degrees

Cons

The platform is very competitive

Final Verdict

Applying for a job on LiveWorld doesn’t cost anything. So, it’s definitely a platform you should consider.

7) Best Platform for Those Exclusively in Search of Chat Support Jobs: The Chat Shop

If you’re in the US or the UK, the Chat Shop has hundreds of open remote chat support positions for you!

What is It?

The Chat Shop is a UK-based company that specializes in providing live chat and chatbot services.

You can find live chat support jobs, conversational marketing jobs, and other types of remote, chat-related jobs on the site.

The Live Chat Agent position is the most coveted of them all as this job pays well and can be performed remotely.

Is it Legit?

Yes.

How to Apply?
Apply directly on the company’s website.

Expected Income
$10 per hour for beginners.

Pros

No limit on how much you can earn.
Remote workers can choose any shit they please.
The company is legitimate and has a long track record of paying remote employees.

Cons

Only for UK and US-based applicants.

Final Verdict

If you have a good typing speed and can handle multiple live chats, the Chat Shop is a decent place to kickstart your remote chat support career!

8) Best for Apple Lovers: Apple at Home

Work for Apple by becoming their remote chat support agent!

What is It?

Apple at Home is Apple’s remote call center program. This program attracts remote pros who are skilled at technical troubleshooting, answering product queries, and providing live chat support.

Is it Legit?
Yes.

How to Apply?
Submit your application on the official Apple website.

Expected Income
$18 to $40 per hour.

Pros

Legit
Pays well
Flexible hours

Cons

Must have 2 years of technical support experience
Only for US-based remote workers

Final Verdict
Apple’s work-at-home jobs are not easy. But, they’re city and state-specific. That means, if you’re qualified for the position, you can easily earn a decent monthly salary while working on your own terms.

9) Ideal for College-Educated Customer Service Pros: SiteStaff

If you’re a US-based, college-educated pro looking for extra cash, SiteStaff has many flexible customer service job options.

What is It?
SiteStaff is a Google-certified live chat service provider. It is currently looking for “Chat Hosts,” i.e., live chat support agents who can interact with clients in real time.
A Chat Host’s job entails: answering client questions, providing technical support, and closing sales.

Is it Legit?
Yes.

How to Apply?
Visit the SiteStaff website and fill out an online application.

Expected Income
Beginners can earn between $10 to $15 per hour.

Pros

Flexible hours
Multiple job options
Competitive pay

Cons

To advance to higher-paying positions, you’ll have to work long hours

Final Verdict
SiteStaff is a decent platform for pros in search of flexible, work-from-home, chat support jobs.

10) Best for Experienced Customer Support Pros: Arise

Earn as much as in-office customer service pros do on the Arise platform!

What is It?

Arise is an online remote work platform that provides customer support assistance to several Fortune 500 companies. You can apply as an independent contractor on the site, choose which brands you want to work for, and earn as much as $18 per hour!

Is it Legit?
Yes.

How to Apply?
visit their website, fill out an online application, pass the background check, and pass one or two skills assessment tests.

Expected Income
Most remote chat support agents on the platform earn anywhere between $10 to $18 per hour.

Pros

Flexible hours
Competitive pay
Good training opportunities

Cons

High competition

Final Verdict

Arise is a “must-try” company for anyone interested in flexible, work-from-home, chat support jobs.

Conclusion

There you have it: 13 amazing remote chat support job platforms for you to explore this year. As the demand for high-quality and high-accuracy customer services increases, so will the number of job postings on these platforms.

So, whether you’re in TX, FL, MD, or VA, in Australia or Canada: keep your eyes on these platforms. Good remote chat support job opportunities are always around the corner on these platforms!

Disclaimer : The above is a sponsored post, the views expressed are those of the sponsor/author and do not represent the stand and views of Outlook Editorial.