Vivint Reviews 2023 | Is It Worth The Money?

Looking for a reliable home security system that gives you top features without emptying your wallet? Vivint Smart Home offers just that. It balances cost, features, and quality in an amazing way.

Boasting over 1.7 million happy households in the United States, Vivint proves it's a leader in advanced home tech. In this Vivint review, you'll find out what makes them special in a field full of choices.

Let's dive into Vivint's smart home options. These are made to give you both safety and ease, without hurting your wallet.

Learn how Vivint adapts to what you need and makes daily life better. Their features show they are serious about keeping you safe and comfortable.

Is it worth the money? Many customers think so. But like any product, Vivint has received both good and bad reviews. Read on to decide if it's the right fit for you.

What is Vivint?

Vivint Smart Home is a leading company in the United States that specializes in making homes smarter and safer.

With over 1.7 million customers, Vivint offers a range of smart devices and technologies that enhance the way people live and secure their homes.

From smart doorbell cameras to thermostats that save energy, Vivint's innovative products are designed to make daily life more convenient and efficient.

Their advanced security systems, featuring around-the-clock monitoring, have helped prevent over 60,000 potential burglaries.

In essence, Vivint Smart Home transforms ordinary houses into intelligent living spaces using state-of-the-art solutions.

Features of Vivint

Vivint Smart Home stands out for its impressive array of features that are designed to enhance both security and convenience.

Let's delve into the remarkable features that set Vivint apart:

24/7 Professional Monitoring

Vivint provides round-the-clock monitoring by trained professionals, ensuring that your home is always under a watchful eye, even when you're not there.

Smart Doorbell Cameras

The doorbell cameras allow you to see and speak to visitors at your doorstep through your smartphone, providing an added layer of security.

Indoor and Outdoor Cameras

With high-definition indoor and outdoor cameras, you can monitor your home from anywhere, deterring potential intruders and keeping tabs on your property.

Smart Locks

Vivint's smart locks allow you to remotely lock and unlock your doors, giving you control over access to your home and enabling convenient keyless entry.

Smart Thermostats

Energy-efficient smart thermostats learn your preferences and adjust the temperature accordingly, helping you save on energy bills while maintaining a comfortable environment.

Fire and Carbon Monoxide Detection

Vivint's sensors detect the presence of smoke or dangerous gases, alerting you and emergency services in case of a potential threat.

Burglary Detection

Motion sensors and window/door sensors provide comprehensive coverage against break-ins, triggering alarms and alerts to keep your home secure.

Mobile App Control:

The Vivint app empowers you to control and monitor your smart home devices remotely, granting you peace of mind even when you're away.

Integration with Voice Assistants

Many Vivint devices are compatible with popular voice assistants like Amazon Alexa and Google Assistant, allowing for hands-free control of your smart home.

Professional Installation

Vivint offers professional installation, ensuring your devices are set up correctly for optimal performance.

In short, Vivint Smart Home makes your home both smart and safe. It offers a lot of control and keeps you aware of what’s happening at home.

> Click Here for Your Free Vivint Smart Home Quote!

Products Offered By Vivint

Vivint Smart Home offers a comprehensive range of cutting-edge products designed to elevate your home security and provide you with greater convenience.

Here's a glimpse of some key offerings, along with their standout features and costs:

Vivint Smart Hub: The central control hub that connects and manages all your smart devices, allowing you to monitor and control your home from one place. Cost: Included in packages.
Security Sensors: These sensors detect any unusual activity, such as the opening of doors or windows, triggering alerts, and ensuring layered security for your home. Cost: Included in packages.
Ping Indoor Camera: Real-time indoor monitoring with two-way talk. Keeps you connected to home happenings. Cost: Included in packages.
Vivint Outdoor Camera Pro: Combines HD outdoor video with smart detection. Enhanced security for your outdoor spaces. Cost: Included in packages.
Vivint Doorbell Camera: Live video doorbell with two-way communication. See and speak to visitors remotely, enhancing your front door security. Cost: Included in packages.
Kwikset Smart Lock: A keyless entry system that lets you lock and unlock your doors remotely, ensuring secure access for you and your family. Cost: Starts at $179.99.
Smoke Alarm and CO Detector: Early alerts for smoke and carbon monoxide. Ensures safety for your family. Cost: Starts at $129.99.
Water Sensor: Detects leaks and flooding. Prevents water damage. Cost: Starts at $49.99.

Vivint's products are equipped with unique features tailored to modern needs. Whether safeguarding your home, remotely managing locks, or detecting hazards, each product contributes to a smarter, more secure living environment.

Services Offered by Vivint

In addition to its impressive lineup of smart products, Vivint Smart Home offers a range of services that work together to create a comprehensive and seamless smart home experience.

These services are designed to provide you with enhanced security, convenience, and peace of mind.

Here's an in-depth look at some of the key services offered by Vivint:

Professional Monitoring

Vivint offers 24/7 professional monitoring, where trained experts keep a watchful eye on your home. If an alarm is triggered, they respond promptly and alert the necessary authorities if needed.

Professional Installation

When you choose Vivint, you benefit from professional installation. Skilled technicians set up your smart devices, ensuring they're properly configured for optimal performance.

Remote Access and Control

The Vivint app grants you remote access and control over your smart devices.

Whether you're at work or on vacation, you can monitor and control your security cameras, locks, thermostats, and more using your smartphone.

Smart Home Integration

Vivint's system is designed to play well with others. It integrates smoothly with popular voice assistants like Amazon Alexa and Google Assistant.

Cloud Storage

The video recordings captured by your security cameras are securely stored in the cloud. This means you can access and review footage from any compatible device at any time.

Custom Alerts and Notifications

Vivint allows you to set up custom alerts and notifications. This means you can receive a notification when a specific event occurs, such as a door being opened or a motion sensor being triggered.

Vivint Playback

The Vivint app lets you review captured footage with ease through its Playback feature.

Emergency Response

In case of emergencies like fires, carbon monoxide leaks, or medical issues, Vivint's quick response team is at your service.

How much is Vivint Smart Home a month: Plan & Pricing (Packages)

Packages

Vivint Smart Home understands that each home is unique, which is why they offer a variety of plans to cater to different needs and preferences.

The pricing of these plans is influenced by the level of monitoring and features included, ensuring you can choose an option that aligns with your requirements and budget.

Package	Starter Package	Premium Package	Premium Plus Package
Upfront cost	$599.99	$1,479.96	$2,379.92
Price per month	$10	$25	$40
Features	Basic Security	Enhanced Security	Comprehensive Security

Monitoring Plans: Round-the-Clock Protection

Vivint offers several monitoring plans, each catering to specific security needs. These plans typically include features like 24/7 professional monitoring, remote access via the Vivint app, instant alerts, and more.

Depending on the plan you choose, you might also benefit from smart home integration and video surveillance capabilities.

Monitoring Plan	Smart Security Monitoring	Smart Home Monitoring	Smart Home Video Monitoring
Price (monthly)	$29.99 / month	$39.99 / month	$44.99 / month
Installation	Up to $250	Up to $250	Up to $250
Mobile Access	✓	✓	✓
Entry, smoke and CO detection	✓	✓	✓
Medical pendant support	✓	✓	✓
Professional 24/7 monitoring	✓	✓	✓
Smart home Integration	-	✓	✓
Video surveillance	-	-	✓
Smart Hub	✓	✓	✓
Doorbell Camera	-	✓	✓
Indoor Camera	-	✓	✓
Outdoor Camera	-	✓	✓
Smart Locks	-	✓	✓
Smart Thermostat	-	✓	✓
Fire & Carbon Monoxide Detection Advertisement	✓	✓	✓

Vivint's plans and pricing may vary, so it's essential to consider your needs when making a decision.

Additionally, there might be costs associated with equipment and installation, which can differ based on the package you choose.

> Click Here for Your Free Vivint Smart Home Quote!

Pros and Cons of Vivint’s Smart Home

Pros	Cons
Comprehensive range of smart home products
Professional monitoring ensures round-the-clock security	Ongoing monthly subscription fees
User-friendly app for remote control and monitoring	Professional installation might be required
Integration with popular voice assistants
Customizable packages to fit different needs
Prompt emergency response in case of incidents Advertisement	Contract terms and cancellation policies
Cloud storage for video footage	Limited customization options for alarm sounds
Expert installation for optimal performance

> Tap Here for Your Instant, Free Vivint Smart Home Quote!

Vivint Smart Home Installation: Easy and Professional

Vivint Smart Home helps you by giving professional installation for all your smart home gadgets.

Techs come to your home at a time you pick, put the devices in the right places, and make sure everything talks to each other.

After all is set up, they show you how to use your new smart home system.

Vivint Cancellation: Simple and Straightforward

If you're not happy with the service and want to cancel, there's a clear way to do it.

First, look at your contract to understand what you need to do to cancel.

Then, reach out to Vivint's customer service through a call or their website. You'll have to give some account details and maybe say why you want to cancel. Follow their steps to send back any equipment if you need to.

Lastly, double-check that Vivint has canceled your service so you won't get billed again.

If you have any questions or concerns, please contact Vivint's customer support for assistance.

Should You Consider Vivint Based on Customer Ratings?

Vivint has mixed reviews. On ConsumerAffairs, it scores high with a 4.7 rating based on 30,179 reviews.

But on Trustpilot, it has a lower score of 3.6 from 31,437 reviews. Given the mixed feedback, it might be good to weigh both the pros and cons before deciding.

Vivint's BBB Reviews and Customer Complaints

Vivint has a low rating of 1.06 out of 5 stars based on 1,929 customer reviews on BBB. Additionally, 6,201 complaints closed in the last 3 years, with 2,653 of those closed in the last 12 months.

Comparison of Vivint

Vivint Vs ADT

Comparison Aspect	Vivint	ADT
Rating	4.1	3.8
Base Price	$599.99	$599.00 and Up
Monthly Fee	$29.99 and Up	$27.99 and Up
Plan Lock	60 Month Contract	36 Month Contract
Installation	Professional	Professional
Trial Period	3 Days	182 Days
Ownership of Equipment	Allows customers to fully own the equipment once paid off, leading to potential long-term savings.	Equipment ownership remains with ADT, and monthly costs may not decrease after the equipment is fully paid for.

Is Vivint better than ADT?

Both companies offer reputable home security services with their own set of features and pricing structures.

Vivint Vs Simplisafe

Comparison Aspect	Vivint	SimpliSafe
Rating	4.1	(Rating not provided)
Base Price	$599.99	Starting at $229.96
Monthly Fee	$29.99 and Up	Starting at $14.99
Plan Lock	60 Month Contract	No Long-Term Contracts
Installation	Professional	DIY
Trial Period	3 Days	60 Days
Ownership of Equipment	Allows customers to fully own the equipment once paid off, leading to potential long-term savings.	Customers own the equipment and can choose to continue using it even without monitoring services.

How to Contact Vivint Customer Service?

For help, you can call Vivint at 800.216.5232. This is the phone number to reach their customer service.

How to Cancel Your Vivint Contract

If you decide to end your contract with Vivint, you can call 1-800-216-5232 for help. You'll still need to pay any fees that you owe. Any prepaid money will be returned after taking out the owed fees.

To officially cancel, send a "Notice of Cancellation" by mail, email, or fax. Do this at least 30 days before you want to stop the service. In special cases, like difficult life situations, Vivint may have different rules.

You can leave Vivint, but make sure you follow the contract rules.

FAQ

Do you own your equipment from Vivint?

Yes, with Vivint, you have the opportunity to own your equipment. If you choose to purchase your equipment upfront, you gain full ownership of it.

What is the upfront cost of Vivint?

The upfront cost of Vivint varies based on the specific equipment package and features you choose. Generally, the starting cost for equipment packages is around $599.99.

What technology does Vivint use?

Vivint utilizes advanced smart home technology to provide comprehensive security and automation services.

Their system integrates various devices, such as smart cameras, sensors, locks, and more, into a cohesive network.

This network can be controlled remotely through their user-friendly app and can also integrate with popular voice assistants like Amazon Alexa and Google Assistant.

Is Vivint good?

Yes, Vivint is known for providing reliable and comprehensive smart home security solutions.

Is Vivint compatible with Alexa?

Yes, Vivint is compatible with Amazon Alexa. This means you can control and manage your Vivint smart home devices using voice commands through Alexa.

Is Vivint worth the money?

Yes, many customers find Vivint to be worth the investment due to its advanced technology, professional monitoring, and comprehensive smart home features.

Is Vivint wireless?

Yes, Vivint utilizes wireless technology for its smart home devices, enabling seamless communication between various components without requiring extensive wiring.

Is Vivint expensive?

The cost of Vivint varies based on factors like the chosen equipment, package, and services. While it might involve upfront costs, many customers find the investment worthwhile for the advanced features and professional monitoring it offers.

Is Vivint better than Ring?

Both Vivint and Ring offer unique features. The choice between the two depends on your specific needs and preferences.

Vivint focuses on comprehensive smart home security with professional monitoring, while Ring offers budget-friendly options with easy installation.

Is Vivint compatible with Ring?

Vivint and Ring operate as separate systems, but some integration might be possible through third-party services or platforms. It's recommended to explore compatibility options based on your desired features.

The Verdict

After reviewing various aspects such as prices, pros, cons, features, and services, we find Vivint to be a strong choice for smart home solutions.

We recommend Vivint because it offers a more comprehensive and reliable service than other options available.

From 24/7 professional monitoring to seamless smart home integration, Vivint delivers quality that justifies the investment.

Disclaimer: The above is a sponsored post, the views expressed are those of the sponsor/author and do not represent the stand and views of Outlook Editorial.