Users report several payment issues in Cash App, Square App

Servers of Square App and Cash App recently experienced an outage at an unexpected time. This unexpected disruption resulted in people losing access to their money, facing payment issues and small businesses, which are heavily dependent on these apps for their payment requirements, suffering heavy losses

Outlook International Desk

Updated on: 9 September 2023 8:52 am

The female in the image can be seen using her phone device to do transactions via digital means.

Square App and Cash App recently faced major outages at an unexpected time. This unexpected disruption sent shockwaves throughout its user base, causing widespread payment issues and financial losses. Users rely on these apps for seamless transactions; however, the inconvenience caused a ruckus amongst the users as they were unable to pay bills and complete transactions.

The outage also impacted small businesses, which depend t on these apps for payments. The payments could not be processed which compelled them to cancel their services and orders. The outage was immediately taken into consideration by the apps’ management team.

Since both apps are owned by the same parent company, Block, it quickly addressed the issue with a tweet stating that they are currently experiencing issues with multiple Square services.

"We understand how important it is for your business that our services be up and running, and we are actively working toward a fix." said the owner of the company in a tweet on X (formerly known as twitter)

There have been more than 1500 reports of user issues on the Square App and more than 1700 reports on the Cash App. Though the number of reports may differ, the issues weren’t addressed quickly.

The apps are still on the lookout for resolving the outage and making sure that they regain their functionality and are ready for users very soon.

“Once resolved, we plan to publish a full review of this issue and determine what steps we can take to prevent it from happening again. When it’s available, we will share that with you," said the company in a tweet.