In the ever-evolving world of cloud computing, where innovation dictates competitiveness and efficiency fuels progress, Naga Surya Teja Thallam stands out as a trailblazer. A global cloud and big data leader whose journey began in Hyderabad, India, and now thrives in Silicon Valley, Thallam’s work has reshaped how the world’s largest enterprises scale, automate, and sustain their digital operations.
Currently part of Salesforce’s global infrastructure engineering team, Thallam’s career includes impactful roles at Cisco Systems and Seagate Technology—organizations that anchor the global data and enterprise ecosystem. Over the past decade, he has led automation-first infrastructure designs, multi-region deployments, and cost optimization frameworks that collectively serve millions of users across continents.
Building at Scale: From Hyderabad Roots to Global Impact
Thallam’s engineering journey began with a passion for solving complex problems—rooted in India’s rapidly growing tech landscape. Over time, his expertise expanded across AWS, Azure, and Google Cloud Platform (GCP), where he built enterprise-grade systems for Fortune 500 clients.
During his tenure at Cisco Systems from 2018 to 2021, Thallam managed cloud environments supporting over 2,000 enterprise customers. His initiative to redesign Cisco’s vAnalytics infrastructure led to an annual cost saving of over $3 million. He also centralized compliance frameworks across 50+ AWS accounts, earning 28 internal Connected Recognition Awards for excellence in automation, security, and cost efficiency.
At Seagate Technology, Thallam was instrumental in managing a 160-node Hadoop cluster and leading a massive migration of petabytes of production data to AWS, accelerating Seagate’s shift to cloud-native architecture.
At Salesforce: Powering the AI and Cloud Convergence
Since joining Salesforce in 2021, Thallam has helped drive global-scale infrastructure supporting AI-driven analytics and the company’s expanding CRM ecosystem. While details remain largely confidential, his leadership of an 18-member team with 90%+ sprint forecast accuracy highlights his focus on reliability, automation, and measurable results.
A Salesforce engineering director describes him as “a rare engineer who marries deep technical expertise with strategic vision—his designs don’t just run systems, they advance the business.”
“AI and Sustainability Will Shape the Future of Cloud” — Naga Surya Teja Thallam
In an exclusive insight into the next wave of digital evolution, Naga Surya Teja Thallam emphasizes that the intersection of Artificial Intelligence (AI) and Sustainability will define the future of cloud computing.
“The future of cloud lies in AI and sustainability. Together, they form both the demand driver and the moral compass of infrastructure engineering,” he states.
Thallam believes the global tech industry is entering a phase where innovation must align with responsibility. The rise of AI has redefined cloud priorities—from cost efficiency to cognitive capability. Enterprises no longer view the cloud as a storage or compute utility, but as an intelligent nervous system capable of analyzing, learning, and scaling in real-time.
At Salesforce, Thallam and his team have been co-designing AI and infrastructure together, rather than layering AI on top of traditional systems. This means integrating GPU clusters, optimized data storage, and low-latency networks directly into multi-region cloud deployments. The result is AI systems that can scale globally, responsibly, and efficiently without compromising compliance or resilience.
But his philosophy extends beyond innovation—it’s also about engineering sustainability. Thallam asserts that sustainability must be a discipline, not a marketing slogan. “Sustainability can’t just be a corporate talking point; it must be engineered into the system,” he notes.
His approach to building eco-efficient systems involves optimizing node provisioning, leveraging renewable energy-aware deployments, and automating infrastructure lifecycle management. These efforts have translated into measurable outcomes—reducing carbon footprints while improving performance and cost metrics.
At Salesforce and Cisco, Thallam demonstrated that efficiency and ecology can move together, saving millions in operational costs while reducing infrastructure waste.
Lessons from Scaling Cloud Across Continents
Having built and managed hundreds of distributed cloud cells across AWS regions, Thallam identifies three core lessons for global scalability. Automation must include embedded compliance and security validation to prevent scalability from becoming a liability. Infrastructure, security, and application teams should collaborate under a single architectural blueprint. Real success, he believes, is defined by latency reduction, uptime improvement, and cost-per-transaction efficiency.
These lessons underpin Thallam’s belief that automation-first architecture will be the backbone of all future global infrastructures.
Building the Moral Compass of the Cloud
For Thallam, the future of cloud technology isn’t just about speed and scale—it’s about purpose and responsibility. “We must view infrastructure not as a hidden cost, but as a strategic enabler—the platform on which future economies, innovations, and societies will be built,” he explains.
This mindset represents a fundamental shift from traditional enterprise IT thinking, redefining cloud infrastructure as a driver of progress, not merely a backend expense.
The Road Ahead: Intelligent, Sustainable, and Inclusive
Looking ahead, Thallam envisions a world where AI-driven, sustainable cloud systems empower global innovation while respecting ecological balance. His guiding philosophy—“Automate responsibly, innovate sustainably”—is now echoed across the industry.
As AI applications expand and sustainability becomes a boardroom priority, leaders like Naga Surya Teja Thallam are not just building infrastructure; they are building the ethical backbone of the digital age.
