Business Spotlight

Expert Information Technology Professional Mohan Krishna Mangamuri Is Leading Modern Healthcare Transformation Leveraging Latest Technologies

Author: Bhavin Patel

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Mohan Krishna Mangamuri
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With advances in medical technology, changes in healthcare delivery models, and the increasing focus on patient-centered care, healthcare has undergone significant changes over the years. The medical technology revolution has transformed healthcare. With imaging technologies such as MRI, CT scans, and ultrasounds, early detection of diseases and more accurate treatment planning are now possible. Patient trauma and recovery times have been reduced by minimally invasive surgical procedures. Remote monitoring and telemedicine have improved chronic disease management in remote areas. As paper-based health records have been replaced by electronic health records (EHRs), care coordination has improved, errors have been reduced, and data accessibility has improved. However, there is still a lot that healthcare industry can achieve by correctly leveraging the latest technology. 

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Mohan Krishna Mangamuri is an experienced and highly skilled information technology professional, working in the healthcare industry in the United States as a Senior Application Architect at Health Care Service Corporation, which is the largest customer-owned health insurer in the United States that is a group of Blue cross and Blue shield of Illinois, Texas, Oklahoma, New Mexico, and Montana. Mohan’s expertise in healthcare domain along with his vast experience developing software applications using Big Data, ETL tools, Data analytics tools, cloud technologies put him in a unique position to help navigate the modern healthcare challenges using IT. Mohan has been designing and implementing solutions that would make access to healthcare for all, a reality. 

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There has been a shift towards patient-centered care, placing the patient at the center of healthcare decisions. Healthcare providers now prioritize patient preferences, values, and goals in treatment planning. Shared decision-making and patient engagement have become integral to healthcare industry. Mohan says “Online appointment scheduling, and electronic communication channels have enhanced patient-provider interactions and improved patient satisfaction. This wouldn’t have been possible without the effective use of Information Technology in Healthcare. There is a lot we can do leveraging the power of technology to solve today’s healthcare problems including streamlining prior-authorizations, providing virtual care access to all patients, bringing transparency in coverage costs to everyone so that patients make informed decisions, identifying health patterns so that doctors/clinicians can provide preventive care and so on”. 

As a senior application architect at Health Care Service Corporation, Mohan worked on various federal mandates including the ‘No Surprises Act’, where he leveraged Microsoft Azure to design the process to generate machine readable files per the format recommended by Center for Medicare & Medicaid Services in the US. This solution has a huge impact on the millions of members as they are able to get full transparency in cost of services. Mohan adds “This is only possible through the application of latest, scalable and cost-effective cloud-based technologies”. He also designed solutions to support billing systems for members in group line of business, implemented reporting solutions to identify social determinants of health including race, ethnicity, and language so that business stakeholders can make better decisions to provide healthcare access to underserved populations. 

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There has been a growing emphasis on preventive care and wellness in healthcare. Rather than focusing solely on treating diseases, healthcare providers are now focusing on promoting health lifestyles, disease prevention, and early detection. At his work, Mohan uses data analysis techniques to identify patterns, trends, and outcomes in preventive care, which are ultimately reported to the business teams to make better decisions. Thanks to the work of expert healthcare IT professionals like Mohan, patients now have access to a wealth of health information through the internet, mobile health apps and wearable devices. This has empowered patients to take an active role in their healthcare decisions, engage in self-care, and track their health metrics. Patients can access online health resources, participate in virtual support communities, and engage in shared decision-making with their healthcare providers. Mohan also helped build modern systems transformation using Facets, a one-stop service center for healthcare payer organizations at HCSC. It helps streamline critical business functions across the enterprise, including member enrollment, billing, claims processing and helps insurance companies decrease administrative spending, potentially in millions of dollars, while improving both healthcare and business outcomes. 

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His passion for solving problems using latest technology has set him apart. In his own words, Mohan says “There is lot of scope for technology to play in healthcare industry and I’m dedicated to finding better solutions to address health equity and with the increase in the discussion of using AI in healthcare, am sure there will be many instances where its usage would help get better patient outcomes and improve experiences for all parties involved. Modern healthcare needs application of modern technologies”. As technology continues to advance at a rapid pace, healthcare is expected to undergo further transformative changes and experts like Mohan Krishna Mangamuri would play a significant role in this transformation. His accomplishments and dedication to his work serve as an inspiration to others and we look forward to witnessing him reaching even greater heights in his career. 

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