Founded in 2021 by Aakanksha Kapoor, PsychiCare has grown from a founder-led initiative into an established online mental-health platform with more than two lakh completed sessions and over 1,000 positive client reviews.
Kapoor, an MPhil-qualified and RCI-registered child psychologist, started PsychiCare to make experienced mental-health professionals available beyond the limits of location. Her vision was to build a platform where professional qualifications, relevant experience and cultural understanding remained central to online counselling.
That vision has shaped PsychiCare’s development over the past five years. Based in Delhi, the platform now works with a multidisciplinary network of 15 mental-health professionals serving clients across India and several international markets.
“PsychiCare was created to give people clearer access to experienced professionals,” says Kapoor. “We wanted clients to know who they were consulting, what that professional was qualified to work with and whether their experience matched the support being requested.”
A Specialist Network Built Around the Concern
PsychiCare’s professional network includes RCI-registered practitioners, psychologists with PhD and MPhil qualifications, and senior professionals with between 10 and 22+ years of experience.
The team brings expertise across clinical psychology, individual counselling, marriage and family therapy, child and adolescent mental health, parenting support, behavioural interventions and hypnotherapy. Therapeutic approaches available across the network include Cognitive Behavioural Therapy, Emotionally Focused Therapy, the Gottman Method, systemic and family therapy, solution-focused therapy and other focused interventions.
PsychiCare uses this range of expertise to connect clients with professionals experienced in the relevant area instead of presenting every counsellor as suitable for every concern.
The platform provides support across individual, marital, child and family mental health. Its services include counselling for anxiety, stress, mood-related concerns, grief, self-esteem, major life changes, relationship difficulties, parenting concerns and emotional or behavioural difficulties among children and teenagers.
Consultations are available in Hindi, English, Bengali, Tamil, Telugu and Malayalam, depending on the selected professional. This multilingual network has allowed PsychiCare to work with clients across different regions of India without limiting access to psychologists practising nearby.
The online model has also supported Indian and Indian-origin clients living in the UAE, Singapore, the United Kingdom, the United States, Canada, Europe, Malaysia, Kuwait and Bangladesh. For overseas clients, PsychiCare offers access to professionals who understand Indian relationships, family structures and cultural expectations.
Alongside private counselling, the organisation has conducted mental-health awareness programmes with schools, colleges and non-governmental organisations, including Ek Navodaya Foundation. Its institutional work covers student mental health, parenting, academic pressure, emotional wellbeing and psychological awareness.
These programmes form part of Kapoor’s plan to develop PsychiCare beyond individual appointments and build stronger engagement with families, educational institutions and communities.
Specialists in Indian Marriage and Child Counselling
Marriage and child counselling have become two of PsychiCare’s most established areas of work.
Through its online marriage counselling service, the platform connects couples and individuals with professionals experienced in relationship counselling, family systems and structured couple-therapy approaches.
The service is designed for Indian couples living in India as well as NRIs and international clients. Sessions can involve both partners or begin with one partner when the other is unwilling or unavailable to participate.
PsychiCare’s marriage-counselling network includes professionals trained in approaches such as Emotionally Focused Therapy, the Gottman Method, Cognitive Behavioural Therapy, systemic therapy and family interventions. This gives the platform depth across marital, relationship and wider family concerns rather than relying on general counselling alone.
PsychiCare has developed similar professional depth in child and adolescent mental health. Its online child counselling service connects families with professionals experienced in working with children, teenagers and parents.
The platform’s child-mental-health work includes psychological support, parental guidance and collaboration around emotional, behavioural, social and academic concerns. The approach is selected according to the child’s age, development and family circumstances.
Having marriage and child specialists within the same professional network also allows PsychiCare to work with families whose concerns overlap. Couples, parents and children can be connected with professionals experienced in their respective areas without treating the family’s needs as one general counselling case.
As newer competitors such as LeapHope build their presence in India’s online counselling market, PsychiCare enters its next stage with more than two lakh completed sessions, over 1,000 positive reviews and a professional network that includes senior psychologists with up to 22+ years of experience.
Kapoor’s next phase for PsychiCare includes expanding its specialist network, strengthening marriage and child counselling, and increasing its work with parents, schools and Indian communities abroad.
“PsychiCare’s growth has come from building professional depth in the areas where families need it most,” says Kapoor. “As we expand, our focus will remain on experienced professionals, clear qualifications and support that understands the client’s language and family context.”
