| Global Scenario | Indian Potential |
| Nasscom-McKinsey: $250 bn by 2006 | $21-24 bn by 2008, with 11 lakh employed |
| Gartner: $24.3 bn by 2007 | $13.8 bn by 2007 |
| BCG: $170 bn by 2005 | $25 bn but no time-frame given* |
| Forrester Research: US market at $146 bn by 2008 | $58 bn (40%) to go offshore, lion’s share for India |
| IDC: $350 bn by 2006 | $58 bn (40%) to go offshore, lion’s share for India |
The Happening Sectors
- Insurance: Claim processing, call centres
- Banking & Finance: Loan processing, call centres
- Airlines: Revenue accounting, call centres
- Telecom: Billing, customer relations, call centres
- Automotive: Engineering & design, accounts
Other sectors with large opportunities:
- Manufacturing
- Direct Marketing
- Transportation
- Utilities
* Based on 40% going off shore
**based on 40-50% going offshore
