Advertisement
Friday, Dec 03, 2021
Outlook.com
Outlook.com

Twitter’s Recently Appointed Interim Grievance Officer For India Quits: Source

It leaves the microblogging site without a grievance official as mandated by the new IT rules

Twitter’s Recently Appointed Interim Grievance Officer For India Quits: Source
Twitter website no longer displays the grievance officer's name as required under new IT rules | Representational Image
Twitter’s Recently Appointed Interim Grievance Officer For India Quits: Source
outlookindia.com
2021-06-27T20:46:51+05:30

Twitter's recently appointed interim resident grievance officer for India has quit, according to a source.

 The source said that Dharmendra Chatur has quit from the post leaving the micro-blogging site without a grievance official as mandated by the new IT rules to address complaints from Indian subscribers.

Twitter website no longer displays his name, as required under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021.

Twitter has declined to comment on the development.

The development comes at a time when the micro-blogging platform has been engaged in a tussle with the Indian government over the new social media rules. The government has slammed Twitter for deliberate defiance and failure to comply with the country’s new IT rules.

The new rules which came into effect from May 25 mandate social media companies to establish a grievance redressal mechanism for resolving complaints from the users or victims.

All significant social media companies, with over 50 lakh user base shall appoint a grievance officer to deal with such complaints and share the name and contact details of such officers.

The big social media companies are mandated to appoint a chief compliance officer, a Nodal Contact Person and a resident grievance officer. All of them should be resident in India.

Twitter in response to the final notice issued by the government on June 5 had said that it intends to comply with the new IT rules and will share details of the chief compliance officer. In the meantime, the microblogging platform had appointed Chatur as interim resident grievance officer for India.

Twitter now displays the company's name in the place of grievance officer for India with a US address and an email ID.

According to a government official, the company has lost legal protection as an intermediary and will be legally held responsible for all content posted by its users on the platform.

(PTI inputs)

Advertisement

Outlook Newsletters

Advertisement
Advertisement
Advertisement

Read More from Outlook

Mamata In Mumbai: TMC On Warpath To Rob Congress Of Its Allies

Mamata In Mumbai: TMC On Warpath To Rob Congress Of Its Allies

On one hand, Mamata Banerjee's TMC has a rapport with parties like NCP and Shiv Sena, while also maintaining friendly relation with the Samajwadi Party in UP.

Didigiri? Mamata Snubs Congress Amid Growing NCP-Sena Ties

Didigiri? Mamata Snubs Congress Amid Growing NCP-Sena Ties

West Bengal chief minister Mamata Banerjee left out the Congress from a meeting between NCP chief Sharad Pawar and Shiv Sena leaders Aaditya Thackeray and Sanjay Raut in Mumbai.

Mumbai Test, Day 1 LIVE: Batting First, Gill And Agarwal Steady

Mumbai Test, Day 1 LIVE: Batting First, Gill And Agarwal Steady

New Zealand clinched a morale-boosting draw in the first Test in Kanpur. Can India win the two-match series in Mumbai?

Rajasthan: After Cabinet Expansion, Congress Shifts Focus To Strengthening Party Ranks

Rajasthan: After Cabinet Expansion, Congress Shifts Focus To Strengthening Party Ranks

Following the tussle between Sachin Pilot and chief minister Ashok Gehlot, Congress had dissolved all district and block committees after the former was removed as deputy chief minister and as the party president in July 2020.

Advertisement