Monday, Sep 26, 2022
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Service Charge

Collectors Should Crack Whip On Violators Of Service Charge Rules: CCPA

The Central Consumer Protection Authority (CCPA) will also write a separate letter to all District Collectors (DCs) to sensitise them of their role under the Consumer Protection Act

07 July 2022

 Hotels, Restaurants Barred From Levying Service Charge

As per the guidelines, 'No hotels or restaurants shall add service charge automatically or by default in the bill'


Service Charge Ban: Will You Have To Pay Less For Food And What If It Is Still Added To Your Bill? 

If any customer finds that a hotel or restaurant is levying the service charge, which is a clear violation of the CCPA guidelines, he/she has four options at various levels of escalation

07 July 2022

Tipping Point: Can You Say No To Restaurant Service Charge?  

A once discretionary practice seen as a gracious practice has become an obligatory add-on to the total bill in many restaurants today with no correspondence to the service and no grain of discretion


Ban On Levy Of Service Charge In Food Bills Without Any Legal Basis: NRAI

NRAI argued that service charge is a part of the owner's discretion or decision regarding the total price payable by a customer with regards to sale or service of a product

06 July 2022

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