In an era where corporate responsibility often feels like a checkbox, TaskUs India is redefining the employee experience by bridging the gap between workplace culture and environmental stewardship. Through their ambitious EV commute initiative, the organization is proving that "People First" extends far beyond the office walls, transforming the daily grind into a purposeful journey.
In this conversation with Sapna Bhambani, Senior Vice President & Country Leader, TaskUs India, explore how TaskUs is integrating electric mobility and green infrastructure to build a resilient, future-ready workplace that prioritizes both teammate well-being and the health of our cities.
1. TaskUs is known for its People First culture. How does the EV commute initiative reflect the company’s approach to employee well-being, even beyond the workplace?
A people first philosophy becomes meaningful when it shapes not only the workplace, but the everyday experiences that surround it. The EV commute initiative reflects this thinking by recognising that an employee’s journey begins well before they enter the office and continues long after they leave. At TaskUs, the intent was to reimagine this daily touchpoint into something that is safer, more comfortable, and more purposeful.
Electric mobility enables a quieter, smoother, and more reliable commute, which directly contributes to reducing daily stress and fatigue. This in turn supports overall well-being, physically and emotionally, by making the start and end of the workday more predictable and comfortable. Equally important is the emotional layer this creates. When teammates know that their commute is contributing to cleaner air and more sustainable cities, it strengthens their sense of pride and purpose.
For TaskUs, well-being is not limited to in office benefits or policies. It is about creating an ecosystem where every interaction, whether at work or on the way to work, supports a healthier, more balanced, and more meaningful experience for our people.
2. What does sustainability represent within the everyday culture at TaskUs India, and how do initiatives like this shape the overall teammate experience rather than being seen as only environmental measures?
Within TaskUs India, sustainability is approached as a lived value that informs everyday decisions rather than a standalone initiative. It is embedded into how facilities are designed, how resources are managed, and how teams are encouraged to engage with their environment in responsible ways.
Initiatives such as the EV commute program are particularly powerful because they make sustainability visible and tangible. Teammates experience it in real time, every single day, which transforms it from an abstract corporate goal into a lived, shared reality. This kind of daily interaction builds awareness, reinforces accountability, and encourages a sense of collective ownership.
Over time, these experiences shape culture. They strengthen emotional connection with the organisation, deepen engagement, and create a workplace where values are not just communicated but consistently demonstrated. At TaskUs, sustainability therefore becomes a key part of the overall teammate experience, enhancing how people feel about their workplace, their contribution, and their impact.
3. Rolling out EV transportation at this scale requires long term planning and investment. How does this initiative align with TaskUs India’s broader growth vision and the kind of workplace you are building for the future?
Building for the future requires infrastructure that is both scalable and responsible. The EV rollout reflects TaskUs India’s long-term approach to growth, one that integrates business expansion with sustainable operations and forward-looking infrastructure.
As the organisation continues to scale, investments in electric mobility help reduce environmental impact while also improving operational efficiency over time. They align with India’s broader clean mobility agenda and with global sustainability expectations that clients and partners increasingly prioritise. At the same time, they reinforce the kind of workplace TaskUs is building, one that is progressive, thoughtful, and future ready.
Strategically, this initiative demonstrates that growth and responsibility are not competing priorities. Instead, they are interdependent pillars of a resilient organisation. By investing early in sustainable infrastructure, TaskUs is creating a strong foundation for long term, responsible expansion in India.
4. How have teammates responded to the shift toward electric mobility, and do you see sustainability led initiatives playing a growing role in engagement, retention, and employer brand?
The shift toward electric mobility has been met with strong and encouraging feedback from teammates. Many have expressed pride in being part of an organisation that is making visible, meaningful investments in sustainability. The EV commute has quickly evolved into a symbol of shared values in action, rather than just an operational upgrade.
There is also a broader shift underway in workforce expectations. Today’s professionals, particularly younger talent, are increasingly value driven and conscious of environmental impact. They want to associate with organisations that reflect these priorities in tangible ways. Sustainability led initiatives therefore play an important role in strengthening engagement, building trust, and fostering long term loyalty.
From an employer brand perspective, such initiatives position TaskUs as a purpose driven and future focused workplace. They enhance the organisation’s ability to attract high quality talent while also reinforcing retention by creating a deeper emotional connection between employees and the organisation.
5. As TaskUs continues to expand its operations in India, how do you ensure that business growth is balanced with responsible choices that support communities, cities, and the environment?
Sustainable growth requires a conscious balance between business ambition and environmental and social responsibility. As TaskUs expands its footprint in India, this balance is maintained by integrating responsibility into every stage of planning and execution.
Expansion decisions are evaluated through multiple lenses, operational efficiency, environmental impact, and community contribution. This includes adopting greener infrastructure, enabling cleaner transportation systems, and ensuring that growth creates positive economic and social opportunities for local communities.
There is also a strong emphasis on being a responsible participant in the urban ecosystems where we operate. By aligning growth with city level sustainability goals and community needs, TaskUs ensures that expansion strengthens the broader environment rather than placing additional strain on it. This approach allows the organisation to scale in a way that is both commercially robust and socially meaningful.
6. Looking ahead, do you see this EV rollout as the starting point for deeper green infrastructure and smart workplace initiatives within TaskUs India? How will sustainability shape the next phase of the company’s journey?
The EV rollout represents a significant milestone and also signals the beginning of a broader sustainability journey for TaskUs India. It sets the foundation for deeper investments in green infrastructure and more intelligent workplace ecosystems.
Looking ahead, the focus will expand to areas such as renewable energy integration, smart building technologies, energy efficient operations, and more advanced resource management systems across campuses. The objective is to create work environments that are not only technologically advanced but also environmentally responsible and future ready.
Sustainability will continue to influence how TaskUs designs its workplaces, partners with stakeholders, and plans its long-term growth strategy. As the organisation scales, the next phase of its journey will be shaped by this intersection of innovation, responsibility, and people first thinking, ensuring that growth is both impactful and sustainable.
