The Year That Was: How 2022 Humbled Me And How We Worked To Make A Difference It all started with the form of address. I call Outlook's Editor Chinki ji. She started this culture at Outlook to address me as Indranil ji and now we often add a ji to anyone we speak to as a form of respect. That’s how we broke the hierarchies. BY Indranil Roy 1 January 2023