Why Monetising WhatsApp Could Be Kunal Shah's Biggest Test Yet

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WhatsApp's users have historically accepted the platform because it remains simple, private and largely free from the advertising clutter seen on other social networks. Any attempt to aggressively introduce commerce, financial products or advertising risks changing that perception

WhatsApp
Why Monetising WhatsApp Could Be Kunal Shah's Biggest Test Yet Photo: AP
Summary of this article

Meta's investment in CRED and the appointment of founder Kunal Shah to lead WhatsApp has triggered a larger debate in India's technology and fintech ecosystem. The question now arises is whether the entrepreneur who built a premium fintech brand around exclusivity unlock revenue from one of the world's largest mass-market platforms.

The move is being viewed by many as less of a conventional investment and more of a strategic bet on Shah himself.

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