When communities awaken to brown tap water or learn that there is lead in an old service line, the issue isn't technical—it's a public trust, health, and everyday crisis. Municipal officials, utilities, and regulators are confronted with the harsh reality of decades of delayed maintenance, Byzantine permitting, and emergent contaminants like PFAS leaving communities vulnerable and under-equipped. Into the breach comes Srushti Shah, an environmental and water-resources engineer whose blend of field experience, regulatory savvy, and technical design has turned municipal vulnerability into operational resilience.