The airline has asked the technicians concerned to report to the airline's doctor, along with necessary medical documents, so that the carrier can verify if they were actually sick
A specially-abled boy was disallowed from boarding an IndiGo flight at Ranchi airport on Saturday.
India resumed scheduled international flights on Sunday after keeping them suspended for two years due to the coronavirus pandemic.
IndiGo had on May 9 said the boy was denied permission to board the Ranchi-Hyderabad flight as he was visibly in panic. After the boy was prohibited from boarding, his parents also decided not to enter the plane.
As IndiGo barred a specially-abled child from boarding a flight as he was in a state of panic, Aviation Minister Jyotiraditya Scindia said he himself is investigating the incident.
IndiGo earlier this month barred a specially-abled boy from boarding a Ranchi-Hyderabad flight he was 'visibly in panic'.
