Beyond The Meeting Room: How Founder Sarma BKP Built Acta.ai Into A Persona-Driven AI Engine For High-Impact Teams

In today’s hyper-connected work environment, meetings are abundant, but meaningful outcomes are not. Conversations often end as static notes, forgotten action items, or generic summaries that add little strategic value. This gap between discussion and execution is precisely where Sharma BKP, Founder & CEO of Acta.ai, saw an opportunity to reimagine how teams work with AI, not as passive observers, but as active drivers of business momentum.

With over 20 years of experience across AI, Automation, Natural Language Processing (NLP), Robotic Process Automation (RPA), and Cloud Technologies, Sharma BKP has spent his career building and scaling technology products that bridge complexity with usability. As the founder of Acta.ai, his focus is clear: designing persona-driven, context-aware AI systems that go beyond summarization to deliver measurable outcomes for modern teams.

From Technology Depth to Market Impact

Sharma’s professional journey spans product development, enterprise automation, and SaaS go-to-market execution. Over the years, he has witnessed multiple waves of technological innovation, many promising, few transformative at scale. What distinguished his approach was not just technical depth, but a consistent emphasis on product–market fit.

“I’ve always believed that technology only creates value when it aligns seamlessly with how people actually work,” Sharma BKP explains. This philosophy became foundational while building Acta.ai. Instead of developing AI as a generalized tool, he focused on how different roles, HR managers, sales leaders, support teams, Scrum masters and IT operations-interact with information in fundamentally different ways.

The Problem with Generic AI Summaries

As AI-powered meeting tools flooded the market, Sharma noticed a recurring flaw. While many platforms offered automated meeting notes and insights, most failed to deliver actionable intelligence.

“At Acta, we realized that generic AI meeting summaries and insights often miss the mark; they're too broad to drive real action,” he says. “Instead of relying on a one-size-fits-all summary, we built specialized AI agents tailored to specific use cases like HR recruiting, sales, customer support, and ticketing.”

This realization marked a strategic shift. Rather than competing in an already crowded space of generic AI assistants, Acta.ai chose to go deeper, building role-based AI agents that understand the context, terminology, workflows, and success metrics of specific business functions.

Persona-Driven AI: Turning Conversations into Momentum

At the core of Acta.ai is a powerful idea: meetings should not end when the call disconnects. They should trigger workflows, updates, and next steps automatically.

Each AI agent within Acta.ai is trained to operate like a domain expert. For example, an HR recruitment agent understands hiring pipelines, candidate evaluation criteria, and interview outcomes. A sales agent captures deal signals, updates CRM systems, and schedules follow-ups. Ticket Agent will provide JIRA tickets from engineering conversations. Customer support agents identify issues, prioritize actions, and sync directly with internal systems.

“Each agent understands the unique context, language, and workflows of its domain,” Sharma explains, “enabling it to extract key details, update internal systems, automate follow-ups, and drive outcomes, not just notes. This targeted approach turns meetings into momentum.”

By embedding AI directly into workflows, Acta.ai transforms meetings from passive discussions into execution engines, reducing manual effort while increasing accountability and speed.

Designed for Small and Mid-Sized IT Enterprises

While many AI platforms focus on large enterprises, Acta.ai deliberately serves small and medium-sized IT enterprises (SMEs), a segment often underserved despite facing intense operational pressure.

“These organizations move fast, operate lean, and need tools that deliver immediate value without heavy overhead,” Sharma notes. Acta.ai’s solutions are designed to integrate seamlessly into existing systems, helping teams enhance productivity, accelerate software delivery, and improve product lifecycle management without disruption.

Acta.ai offers powerful integration features that seamlessly connect your AI-powered meeting intelligence with the tools and platforms your team already uses, transforming conversations into structured, actionable work. It integrates with major video conferencing solutions like Google Meet, Zoom, and Microsoft Teams to automatically capture, transcribe, and summarize meetings without disrupting your workflow.

Beyond meetings, Acta.ai connects with popular CRM,productivity and project management tools such as Sales force, HubSpot, Zoho, Atlasian, Notion, Asana, ClickUp, Jira, Confluence, and Monday.com, enabling automatic creation of tasks, issues, and documentation from meeting insights. These integrations ensure that action items, decisions, and summaries flow directly into your existing systems—keeping teams aligned, reducing manual follow-up, and boosting overall productivity.

From automating internal processes to improving cross-team collaboration, Acta.ai addresses the real-world challenges SMEs face, limited resources, scaling complexity, and the need for faster decision-making. 

Leadership Rooted in Transformation

What sets Sharma BKP apart as a founder is his ability to lead complex transitions—from idea to product, from product to market, and from adoption to scale. His leadership style combines deep technical expertise with strategic foresight, allowing him to anticipate not just where technology is heading, but how businesses can realistically adopt it.

“I see myself as a partner to the organizations we work with,” he says. “When you work with me, you gain someone who understands both the intricacies of technology and the realities of the market.”

This mindset has enabled Acta.ai to evolve beyond a tool into a platform for sustainable growth, helping businesses align people, processes, and intelligence in one cohesive system.

The Road Ahead

As AI continues to mature, Sharma BKP envisions a future where intelligent agents become invisible collaborators, embedded naturally into everyday work. For Acta.ai, the journey is just beginning, with ongoing innovation focused on deeper personalization, expanded role coverage, and tighter system integrations.

In an era where productivity is often mistaken for activity, Sharma BKP and Acta.ai are redefining what it means to work smarter. By moving beyond the meeting room and into the heart of execution, they are proving that the true power of AI lies not in what it records, but in what it enables teams to achieve.