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Air India's Operations Affected Worldwide After 'Server Down', System Restored

Air India's services are down since 3:30 am due to a technical issue in the main server SITA. It was restored at 0845hrs.

Air India's SITA server has been restored after the system was down all over India and overseas since 3:30 am on Saturday that led to the delay of its flights.

Chairman and Managing Director of the state-owned airline, Ashwani Lohani, said in a statement, "Air India's system is restored."

Hundreds of Air India passengers were left stranded at several airports across the world due to a glitch in its check-in software, the airline said Saturday.

Several Air India flights were affected due to the SITA server glitch all over India and overseas since the wee hours of Saturday.

Air India's software solution is managed by SITA, global airlines IT services major, which provides its check-in, boarding and baggage tracking technology.

According to an Air India official, the server was down since around 3 AM Saturday morning due to which the airline is unable to issue boarding passes to passengers at airports across the world.

Many passengers complained on social media about being stranded at airports.

A similar incident took place on June 23 last year when a technical glitch in the airline's check-in software delayed 25 of its flights across India.

(PTI)

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