LegalKart: Bridging The Justice Gap With Technology

In 2016, Dr. Arvind Singhatiya, a graduate in Sanskrit Literature with a Master’s in Business Laws from the National Law University, Jodhpur, encountered the ground realities of India’s legal system. He saw firsthand the hesitation, fear, and inaccessibility faced by millions of citizens whenever they needed legal support. Complex procedures, high costs, and lack of trust in the system discouraged people from seeking timely help.

Two years later, in 2018, armed with a fresh notebook and a restless night of ideas, he visualized a platform that could make legal support as simple as booking a cab or ordering food. That vision laid the foundation for LegalKart, which has since grown into India’s first AI-powered instant legal consultation platform, revolutionizing how citizens and businesses interact with law.

Democratizing Legal Access

At its core, LegalKart was created to answer one simple question: How can we make legal help accessible, affordable, and trusted for everyone? The answer was a platform that provides 24×7 lawyer consultations in multiple Indian languages on a per-minute billing model. This unique approach ensures confidentiality, transparency, and affordability — giving users control over their legal journey. Today, LegalKart is a trusted legal ecosystem connecting 17,000+ lawyers across 1,200+ locations in India, serving millions of citizens, including those from Tier-3 and Tier-4 towns who had previously struggled to find reliable legal support.

Innovating Vehicle Compliance with Challanwala

One of LegalKart’s most disruptive innovations is Vehicle Compliance-as-a-Service (V-CaaS) through its platform Challanwala. Vehicle compliance has transformed drastically in recent years — from paper-based challans managed by local agents to e-challans powered by smart cameras and AI-driven Integrated Traffic Management Systems (ITMS). With stricter enforcement under the Motor Vehicle Act and rising penalties, non-compliance now blocks crucial renewals like permits, insurance, fitness certificates, and even ownership transfers. LegalKart’s Challanwala helps individuals, cab owners, and fleet operators monitor and resolve challans in real time, integrated with the government’s Parivahan database.

The adoption has been remarkable — over 20,000 vehicles are already being managed on the platform, and 100,000+ challans have been processed and paid. Leading logistics firms and transport operators are saving significant time and money by avoiding penalties and ensuring compliance.

Empowering Lawyers & Enterprises

LegalKart is equally committed to supporting the legal fraternity. Its proprietary Build, Manage & Grow (BMG) framework provides lawyers with tools to manage clients, streamline billing, and grow their practices with technology. On the enterprise side, LegalKart is developing Court and Compliance APIs for banks, NBFCs, and insurers to monitor litigation, property records, lawyer performance, and compliance costs at scale. This API-first approach is positioning LegalKart as a key technology partner for large financial and logistics institutions.

A Profitable and Growing Venture

Unlike many startups still chasing profitability, LegalKart has already turned profitable, driven by the success of Challanwala. Today, it services major partners with Banks, NBFC, Logistics and Fleet operators, while maintaining 30% quarter-on-quarter growth and EBIDTA-positive operations.

The Road Ahead

From a single notebook of ideas to a nationwide legal-tech platform, LegalKart has come a long way. Yet, the mission remains the same: to democratize legal support for every Indian citizen, no matter where they live. By combining AI, multilingual accessibility, and a trusted lawyer network, LegalKart is breaking down barriers, simplifying complex legal journeys, and ensuring that justice is not a privilege, but a right accessible to all. As India steps into a new era of digital transformation, LegalKart is poised to lead the way in making law simple, transparent, and trusted.