Corporate guru or smooth talker—how would you describe yourself?
Neither. I'm basically a coach and catalyst. I'm not saying anything new. Knowledge changes but wisdom doesn't. We need to step back and look at ourselves.
How do you stay ahead of the competition?
The funny part in my profession is that I don't even know who my competition is.
Rs 15,500 for three days of Kheraism—isn't that too expensive?
Not at all. Sometimes Rs 50,000 is not too expensive and sometimes Rs 5,000 is too expensive. People are always looking for value.
How do you motivate yourself?
I believe in what I am doing. This is a passion for me, not just a profession.
Who is your guru?
I learnt a lot from my mother. Also from trial and error. Some I picked up from research. Then I met people like Norman Vincent Peale. I've even attended one of his workshops.
Will Total Quality People change how corporates interact with employees?
Absolutely. Total Quality Management (TQM) is great but it won't work till the foundation is right. And the foundation is people.
What was the turning point in your career?
The turning point came when I was working with an insurance company and my manager said to me that I was my biggest problem. Till then I was blaming everybody else.
What is your new book You Can Win all about?
It is based on seminars I have conducted. I believe what is generally missing in a person is motivation. We can inspire people to motivate themselves.
Educator, business consultant, speaker and entrepreneur—aren't you spreading yourself too thin?
It's all one. We wear so many different hats all the time. We are constantly told we should do what we like but the fact is that often we have to do things we don't like. So one should like what you do.
What is your professional goal?
I want to get my message across all over India. I feel it will be possible by the year 2000.
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