Artificial intelligence (AI) has asserted its presence in almost every business sector in the last decade. But its adoption received a rather dramatic impetus following the outbreak of the Covid-19 pandemic. Sanjoe Tom Jose, the CEO and CO-Founder Talview Inc said, "According to an International Data Corporation report*, the investment on AI would increase to $500 billion by 2024. As for enterprises, AI-augmented work and decision-making will soon become a reality across all functional areas of their business. According to a Mckinsey* report, the fast-paced AI adoption could raise productivity growth globally by 0.8% to 1.4% annually.