How an actress who has faced the biggest of television cameras of all sizes and shapes could get so rattled by a pinhole CCTV eye, we will never know. Nor why she raised such a shindig in a BJP-ruled state, exactly when the party national executive was deliberating more important issues. But the Goa incident shows how quickly Smriti Irani has squandered away the goodwill in her 10 months as helmswoman of a most crucial ministry: human resources development.