Aster Volunteers have been supporting the health requirements of the needy . The picture is just an example of helping the target group.

ITC MAKING THE RIGHT intervention FOR a BETTER FUTURE

ITC

ITC Limited is among India’s foremost private sector companies with a market capitalisation of over US$ 50 billion and Gross Sales Value of over US$ 10 billion. A diversified conglomerate with a significant presence across all three sectors of the economy – agriculture, manufacturing and services – ITC’s businesses span Fast Moving Consumer Goods (FMCG), Hotels, Paperboards & Packaging, Agri Business and Information Technology. Apart from being the country's leading FMCG marketer, ITC is the market leader in the Indian Paperboards & Packaging sector, a pre-eminent hotel chain in India and a trailblazer in ‘Responsible Luxury’. One of India’s oldest and largest integrated Agri Businesses, ITC’s leadership position in this sector is anchored in its strong and enduring partnerships with farming communities across India. The Company’s wholly-owned subsidiary, ITC Infotech, is a specialised global full services technology provider.
A global exemplar in Sustainability, ITC is the only enterprise in the world of comparable dimensions to be carbon-positive, water-positive and solid waste recycling positive for over a decade now. ITC has created over 6 million sustainable livelihoods.
ITC’s avowed mission to create larger societal value has driven the Company’s Corporate Social Responsibility (CSR) policy and practices for over two decades. Through its Social Investments Programme, Mission Sunehra Kal, ITC engages with multiple stakeholders – rural communities across India where ITC has agri-business operations or those residing in close proximity to ITC’s production units, as well as government bodies, programme implementation partners and technical institutions – to develop and implement sustainable, replicable and scalable models for conservation of natural resources and ensuring societal welfare and inclusive development across its catchments in 27 states. The core purpose of ITC’s Mission Sunehra Kal programme is to secure the livelihoods of these marginalised communities not just for today but also for the future and create adarsh habitations for the stakeholders. The programme encompasses interventions in Water Stewardship, Social Forestry, Animal Husbandry, Sustainable Agriculture, Education, Skilling, Sanitation and Solid Waste Management and Women Empowerment.


In Chennai, Tamil Nadu, the work done at Kapaleeshwarar Temple is an example of the 'Green Temple' initiative
of ITC's Social Investments Programme along with several other waste management projects, but tailored to local situations,
like promotion of composting from the waster (flowers and leaves and other bio perishable offerings) generated in temples.

In Chennai, Tamil Nadu, the work done at Kapaleeshwarar Temple is an example of the 'Green Temple' initiative of ITC's Social Investments Programme along with several other waste management projects, but tailored to local situations, like promotion of composting from the waster (flowers and leaves and other bio perishable offerings) generated in temples.

The next few pages, which provide a glimpse of ITC’s CSR activities in Haridwar, Uttarakhand, Jhalawar, Rajasthan, Bhadradri Kothugudem, Telangana and Coimbatore, Tamil Nadu, clearly demonstrate ITC’s commitment, conviction and contribution towards making a meaningful difference to the lives of its stakeholders.
ITC’s Water Stewardship Programme has adopted a participatory approach to inform and train local communities to carry out a range of activities related to storing and utilizing rainwater for irrigation. People have also begun to understand that such practices help enhance the groundwater level. The efforts have brought about a visible behavioural change amongst the beneficiaries (farmers).

He is also President of the Cricket Association for the Blind in India (CABI) and the World Blind Cricket Ltd (WBC). “Through cricket, Samarthanam has been able to transform the lives of many (blind persons). IndusInd for the last few years has supported us in a big way,” says Mahantesh.
IndusInd is the team sponsor. “Their commitment made us comfortable and their continuous supports have set a trend. The credit goes to them for not just promoting but exciting others to support us,” says Mahantesh.


The Shivalik Nagar area near Haridwar, a CSR (ITC)-supported Solid Waste Management (SWM) initiative, to convert segregated
wet products at source into compost and solid waste for scrap.

The Shivalik Nagar area near Haridwar, a CSR (ITC)-supported Solid Waste Management (SWM) initiative, to convert segregated wet products at source into compost and solid waste for scrap.

ITC’s Water Stewardship initiatives have been successfully implemented in the villages of Tanda Banjara, Aurangabad, Garh Meerpur, Hazara Grunt in Haridwar.
Similar to the success in Haridwar, ITC’s Water Stewardship Programme has improved living standards and farm profitability of beneficiaries in Jhalawar, Rajasthan. ITC’s interventions, including construction of check dams, have led to the mobilisation of local communities to form social institutions like Water User Groups (WUGs) to enable ownership, participatory planning and proper monitoring of the progress and management. Village development committee and WUGs keep track of the construction along with partners like IIRD (NGO) and local Panchayats. The intervention has also enabled farmers to move to other high yielding and cash generating crops.

Outcome

IndusInd Bank has empowered 65,000 women through this initiative by making them aware of their legal rights. This programme has for the first time, given them a voice to not only fight domestic violence but also to challenge societal norms and affect change in other areas.


The amount generated for scrap is an incentive for the garbage collector. The system has a user fee concept by residents. Environmental benefits: The SWM has reduced the need to have landfills.

The amount generated for scrap is an incentive for the garbage collector. The system has a user fee concept by residents. Environmental benefits: The SWM has reduced the need to have landfills.

The Water Stewardship programme in Coimbatore, Tamil Nadu, has not only benefitted the farmers but also the nonfarming communities, including tribals in the area. Former farm labourers have learnt and implemented new techniques of farming in the land that they had previously abandoned due to lack of water. The programme has indeed has brought a perceptible change in the economic condition of the farmers in the region, with cultivation of new crops and adoption of newer techniques. Successful outcomes of ITC’s interventions were evident in the water tank management initiative in Salaivembu village, Banana plantations and Coconut farm at Kandiyur village in Coimbatore, where water use efficiency has been enhanced through the adoption of appropriate irrigation and agronomical practices.

ITC, under its Sustainable Agriculture initiative, promotes a combination of solutions for efficient management of water, enhancing land productivity, minimising cultivation costs and optimising natural resource use through demonstration plots, farmer field schools and on-site training. Farmer Field Schools have helped reverse migration of farmers to cities to work as labourers through dissemination of a package of practices and agricultural techniques to enhance productivity and build resilience by enabling Climate Smart Agriculture.


Health awareness campaign in Government Schools is a major activity undertaken by ITC. Its focus is on basic hygiene awareness among the children in schools.

Health awareness campaign in Government Schools is a major activity undertaken by ITC. Its focus is on basic hygiene awareness among the children in schools.

Pasture land development in Jhalawar, brought about by ITC’s intervention, has helped villagers generate enough fodder for cows and goats so that they do not have to purchase it. In addition, it helps address the challenge of soil erosion and has resulted in improvement of biodiversity through indigenous flora and fauna regeneration, with native species of snakes and birds visiting the place.
ITC also implements a Social Forestry Programme that offers an economically viable land-use option to small-holder farmers by assisting them convert their degraded or low productivity lands into pulpwood plantations. The programme focuses on ensuring food, fuel and wood security in Bhadradari Kothugudem, Telangana. The Livestock Development Programme focuses on improving the productivity of milch animals as an alternative source of income and livelihood to the smallholder and landless farmers.

ITC’s Solid Waste Management (SWM) Programme has models for Cities, Towns and Temples with focus on source segregation and waste management close to the generator. The Programme collaborates with Municipal Corporations, Communities as well as Rag-pickers and Waste collectors, to reduce waste to land-fills and enables increase in the earnings of the waste collectors. This community owned intervention has success stories to tell in the Shivalik Nagar area of Haridwar, Uttarakhand, with the local government appreciating and supporting ITC’s efforts in creating a self-sustaining model that practises source segregation and decentralised waste management, including home-based composting.


The water stewardship in Coimbatore area has helped not only the farmers but also the tribals around this area. Happy farmers at the water catchment at Seeliyur village constructed by ITC.

The water stewardship in Coimbatore area has helped not only the farmers but also the tribals around this area. Happy farmers at the water catchment at Seeliyur village constructed by ITC.

The SWM and sanitation intervention in Medur and other villages of Coimbatore, Tamil Nadu, is representative of ITC’s focus on creating healthy and hygienic habitations. The Company’s skill development initiatives, with 8-12 week courses, focuses on building market relevant skills so as to make potential job seekers industry-ready and employable in the manufacturing or service sectors, including hospitality, electrical, automotive repair, retail, bedside assistance. The programme has achieved high outcomes with about 70% of those trained, including boys and girls from underprivileged households, and those from Scheduled Castes and Tribes (SC and ST), getting absorbed in formal employment.

ITC’s intervention in primary education focuses on improving the learning levels of the children belonging to marginalized sections of society, through an interactive pedagogy. The same was evident at Bhadradari Kothugudem, Telangana. The lives of ultra-poor women have also witnessed a considerable transformation, in terms of financial independence and social inclusion through ITC interventions in Women’s Empowerment. The programme has developed these women into entrepreneurs with interests in on-farm and off-farm livelihoods. The beneficiary locations: Dhanoda (Checkdam), Marumkheri (Farmer field school and Women FFS), Dubliya (Seed multiplication plot), Gadiya (Pasture land development) and Jhalawar city (Vocational training center).


INTERVIEW

DR. ASHESH AMBASTA

Executive Vice President and Head Social Investments, ITC

He brings in rich experience in Development and CSR related activities. The ability to put in place a clearly articulated strategy, use an ecosystem approach to CSR and forge multistakeholder partnerships has been a major reason for success.

What does CSR as an activity mean for ITC and its employees?

ITC’s overarching commitment to create societal value is manifest in its CSR initiatives that embrace the most disadvantaged sections of society, through economic empowerment based on grass-roots capacity building. The interventions target some of the most significant development challenges of the country through soil and moisture conservation, making agriculture climatesmart and resilient, enabling alternate sources of income through its improved animal husbandry programme, women empowerment and also helping impact Human Development Indices through focus on education, skilling, hygienic habitations through sanitation and solid waste management. All CSR interventions are aligned to specific Sustainable Development Goals (SDGs).
ITC has invested time and resources on CSR, and has a full-fledged Social Investments team which manages CSR interventions pan-India. The employees at its various Units engage and provide local supervision and support where relevant. It is a matter of great pride for its employees that ITC is a pioneer in the Triple Bottom Line approach in the country.

How critical is the company's CSR intervention in various locations in India?

ITC’s CSR interventions are spread across 235 districts of 27 states. Its key stakeholders include:
a) Rural communities with whom ITC’s agri-businesses have forged long and enduring partnerships through crop development and procurement activities; and
b) Communities residing in close proximity of our manufacturing units.
While such economic linkages have generated wealth for rural households on a sustained basis, they also look to the Company to help find viable solutions to combat extreme weather episodes and to aid in the creation of the necessary socio-economic infrastructure to enable significant improvements in their Human Development Indices.
ITC’s CSR interventions focus on creation of Adarsh Habitations for its stakeholder groups. The approach includes participatory and sustainable development with formation and strengthening of grass-root institutions, inclusive growth, driving behaviour change through IEC and demand generation, partnerships with Governments and collaboration with National and international agencies for access to latest technical knowhow.
ITC’s CSR interventions have achieved significant scale over time, formed strong multi-stakeholder partnerships across geographies and thematic interventions and created huge environmental and social impact for its stakeholder communities.

The interventions target some of the most significant development challenges of the country. ITC’s CSR interventions are spread across 235 districts of 27 states.

Kindly share the importance of achieving the right outcome for a CSR intervention?

I believe it is critical to focus on driving Outcomes and Impacts, rather than just focusing on Outputs and Coverage to achieve the development agenda. Once the Outcomes are clearly identified and agreed, all the stakeholders – Partners, Communities, government bodies can initiate appropriate actions to move towards the desired outcomes. Lack of clearly defined Outcomes, may lead to lots of activity and spends on CSR, but not the desired results in the development space. Just to illustrate Solid Waste management programmes must focus on minimizing waste to landfill as an outcome rather than just collecting waste; the sanitation programmes must aim to achieve Open Defecation Free Catchments rather than merely building toilets; sustainable agriculture interventions must aim to enhance farm incomes and improve resilience of farming community, amongst others.
ITC’s CSR interventions have clearly defined outcomes and drive sound impacts, as assessed by third party studies. To illustrate,

  • Water storage potential of 34.64 million kl created.
  • Increase in farm incomes by over 140% for wheat crop.
  • Significant improvement in learning of children in government primary schools.
  • Skilling 67,496 youth till date and formal employment of 32,478 in the last three years.
  • 95% of the project catchments having been declared Open Defecation Free by the Government.
  • Community owned, decentralised waste management with less than 14% waste reaching the landfills.
  • 22,700 ultra-poor women empowered, and 70% of the graduated women earning more than Rs. 5,000/- pm from a base of less than Rs 1,800/- pm through entrepreneurship.

Case Study 1

Nanjan, Solampilayam village near Coimbatore: I am thankful to ITC for the guidance. We were just farm labourers, now we use a new farm technique and it has earned us more revenue

Case Study 2

Ukayan, Solampilayam village near Coimbatore: From my forefathers’ time, we have been just sowing the seeds that we collect. Now with ITC, we sow better seeds for high yield