Maharashtra Chief Minister Devendra Fadnavis today launched "Aaple Sarkar", a technology based platform for direct and close communication between citizens and the government.
"The web portal would provide the necessary transparency for direct connection with citizens," Fadnavis said.
Fadnavis said he plans to make "Aaple Sarkar", the flagship portal of the state government and even the Right to Service Act would be linked to the portal.
The Draft bill of Right to Services has been made public for suggestions and views and would be tabled in the budget session of State Legislature in March, he said.
A facilitation centre would be outsourced to provide necessary infrastructure for maintenance of the web portal and ensure that its objective to serve the people is achieved.
A cut off date would be announced soon after which only e-files will be accepted in the government set up, he added.
Chief Secretary Swadheen Kshtriya said the grievance redressal on "Aaple Sarkar" would be done in 21 days.
"Information related to any public service and functioning of Government departments in Mantralaya will be provided. No personal information and the details of any matter which is sub-judice will not be entertained on the portal," he added.
In the second phase, government offices at district level, municipal and tehsil level would be included, he said.
Giving details of the portal, Principal Secretary Information and Technology Ajay Mehta said, "Aaple Sarkar" which is also a mobile app, was divided into three parts -- Grievance Management, RTI online and collaboration.