The News Scroll 04 July 2018  Last Updated at 9:33 pm | Source: PTI

SBI Card launches AI powered virtual assistant ELA

SBI Card launches AI powered virtual assistant ELA
outlookindia.com
1970-01-01T05:30:00+0530

New Delhi, Jul 4 (PTI) SBI Card, the country's second largest credit card issuer, today announced the launch of ‘ELA' (Electronic Live Assistant), a virtual assistant for customer support and services.

Driven by Artificial Intelligence and Machine Learning, ELA is designed to enhance customer experience by providing relevant and instant responses to customer queries, SBI Card said in a statement.

Customers can communicate with ELA in conversational language, enabling easy interface along with prompt query resolution, SBI Card managing director Hardayal Prasad said.

The virtual assistant is currently hosted on the SBI Card website and will soon be integrated on the mobile app as well, it said.


Disclaimer :- This story has not been edited by Outlook staff and is auto-generated from news agency feeds. Source: PTI
Next Story : Amway India aims to be a billion dollar company by 2025 (Eds: Correcting fiscal year t0 '2017' in para 6)
Download the Outlook ​Magazines App. Six magazines, wherever you go! Play Store and App Store