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Contactless processing & sanitisation measures at BLR airport enhance passenger confidence: Survey

Contactless processing & sanitisation measures at BLR airport enhance passenger confidence: Survey
outlookindia.com
1970-01-01T05:30:00+0530
Bengaluru, Aug 27 (PTI)The contactless processing and

stringent sanitisation measures implemented at Kempegowda

International Airport, Bengaluru (KIAB/ BLR airport) have

enhanced passenger confidence in air travel, a survey claimed

on Thursday.

''Voice of Pax'', a survey commissionedby Bangalore

International Airport Limited (BIAL), operator of BLR airport,

was conducted over five phases from April 2020 to July 2020,

to understand passenger sentiments around air travel.

It revealed that initial negative perception about

travel due to the fear of COVID-19 infection at airports and

hygiene factors have undergone a positive transformation since

resumption of air travel on May 25, 2020 (domestic, scheduled

air travel resumed following a two-month Covid-induced

nation-wide lockdown), BIAL said in a statement.

Owing to enhancements in safety and hygiene measures

at BLR Airport, the intent to fly among respondents improved

from a 13 per cent in phase one to 33 per cent in phase five,

a jump indicating a higher positive disposition towards air

travel, it said.

The statement said 21 per cent were concerned about

airport safety and hygiene checks in phase one, and it

declined to six per cent in phase five.

In the first phase, 71 per cent respondents considered

air travel as the safest mode of transport, while in the final

phase this figure increased to 89 per cent.

There is a 15 per cent increase in the sentiment that

airports are safer than rail and bus stations, it was stated.

The survey was conducted on behalf of BIAL by LeadCap

Ventures, a global research and consulting firm.

As many as 6,098 respondents participated.

The survey used a systematic random sampling

methodology, choosing from a database of over 150,000

passengers from across age, profession, group size, frequency

of flying and sector of flying, the statement added.PTI RS SS

PTI PTI


Disclaimer :- This story has not been edited by Outlook staff and is auto-generated from news agency feeds. Source: PTI

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