stringent sanitisation measures implemented at Kempegowda
International Airport, Bengaluru (KIAB/ BLR airport) have
enhanced passenger confidence in air travel, a survey claimed
''Voice of Pax'', a survey commissionedby Bangalore
International Airport Limited (BIAL), operator of BLR airport,
was conducted over five phases from April 2020 to July 2020,
to understand passenger sentiments around air travel.
It revealed that initial negative perception about
travel due to the fear of COVID-19 infection at airports and
hygiene factors have undergone a positive transformation since
resumption of air travel on May 25, 2020 (domestic, scheduled
air travel resumed following a two-month Covid-induced
nation-wide lockdown), BIAL said in a statement.
Owing to enhancements in safety and hygiene measures
at BLR Airport, the intent to fly among respondents improved
from a 13 per cent in phase one to 33 per cent in phase five,
a jump indicating a higher positive disposition towards air
travel, it said.
The statement said 21 per cent were concerned about
airport safety and hygiene checks in phase one, and it
declined to six per cent in phase five.
In the first phase, 71 per cent respondents considered
air travel as the safest mode of transport, while in the final
phase this figure increased to 89 per cent.
There is a 15 per cent increase in the sentiment that
airports are safer than rail and bus stations, it was stated.
The survey was conducted on behalf of BIAL by LeadCap
Ventures, a global research and consulting firm.
As many as 6,098 respondents participated.
The survey used a systematic random sampling
methodology, choosing from a database of over 150,000
passengers from across age, profession, group size, frequency
of flying and sector of flying, the statement added.PTI RS SS