And the place was beautiful. Getting land was a struggle—bribe-seeking local authorities insisted non-tribals couldn't buy any. "So we just encroached and occupied an acre of tribal land that an adivasi was willing to sell, against the rules," says George coolly. ActionAid pitched in with Rs 10,000. Thus was an outpatient department born, in a mud-thatched hut. A full-fledged hospital with inpatient facility was constructed in 1997.
Initially, says Lalitha, adivasis stayed away, sceptical of doctors who were erecting masonry and digging wells. The breakthrough came after she rode a cycle to a remote hamlet and saved the life of a diarrhoea patient. Today, not just adivasis, but non-tribals too flock to their Tribal Health Initiative, drawn by low costs and ethical practices. OPD registration costs tribals Rs 15, non-tribals Rs 25. Repeat visits are free. Patient records are computerised. Says George: "We don't compromise on rigour and quality of care just because we work in a remote area."